See the exception
Spot an offline display, an inaccessible AV-over-IP endpoint or an unavailable DSP through supported integrations.
Coming Soon · Taska monitoring platform
HelioX
Local AV Monitoring.Without the Cloud.
Monitor the health and operating state of Taska and supported third-party AV systems across rooms, buildings and connected sites — entirely within your own infrastructure.
Inside your infrastructure
Room 101AV systemHelioEdgeNEO
Room 102AV systemHelioEdgeNEO
Room 103AV systemHelioEdgeNEO
Room 201AV systemHelioEdgeNEO
Central monitoringHelioCoreCustomer IT network
One operational viewAV / IT team
HealthWarningsHistory
Local deployment
Monitoring inside your infrastructure.
One-time purchase
No recurring monitoring subscription.
Multi-brand monitoring
Taska and validated third-party devices.
From reactive to informed
Know something is wrong before the room is needed.
A meeting starts. A class begins. Then someone reports an AV failure. HelioX brings device status and warnings into one operational view, so support teams can investigate earlier.
Understand the context
Review device state, warning conditions and event history before attending the room.
Make the first visit count
Use gateway and device diagnostics to prepare a more focused response.
The monitoring layer
Keep the AV network exactly as it is.
HelioEdgeNEO connects the existing isolated AV network on LAN 1 to the HelioX management environment on LAN 2. Dedicated interfaces help avoid disruptive changes to AV device IP addresses, subnets, default gateways and network topology.
Inside your infrastructure
Existing isolated AV network
DisplayDSPAV over IPWireless presentationControlAudio
Supported devices and validated integrationsLAN 1
Room monitoring gatewayHelioEdgeNEOExisting AV configuration retained
LAN 2
Customer IT / management networkHelioCoreDashboard · Alerts · Device health
Event history · Diagnostics
Event history · Diagnostics
Conceptual monitoring topology. Device support and final deployment requirements must be confirmed for your project.
Operational visibility
One view. A clearer first response.
See the state of supported devices, follow warnings and review the history behind an issue. Available monitoring information depends on the validated device integration.
Device health
See availability and operating state, including online, warning and stopped or offline states where supported. Filter by device type, space or status.
Warnings & alerts
Use monitoring conditions, such as a device remaining offline, to flag exceptions for your AV and IT team.
Event history
Review when an issue occurred and follow recorded system activity to understand its context.
Logs & diagnostics
Bring gateway and device information together to help isolate a fault before an engineer attends the site.
Customer-hosted by design
Your AV infrastructure. Your network. Your data.
HelioX runs within the customer environment. Monitoring data and normal daily operation stay inside your infrastructure, with a browser-based console accessed through your network. No public cloud service is required for normal monitoring.
Customer infrastructureLocal by design.AV systems → HelioEdgeNEO → HelioCore
Browser-based monitoring within your network
Browser-based monitoring within your network
One connected platform
At the edge. At the centre.
Give each independent AV system its own monitoring gateway. Bring the gateways together through HelioCore.
01 / Coming Soon · AV Monitoring Edge Gateway
HelioEdgeNEO
Connect isolated AV systems to HelioX — without redesigning the AV network.
Explore HelioEdgeNEO↗02 / Coming Soon · Central AV Monitoring EngineHelioCore
Bring multiple HelioEdgeNEO gateways into one central AV monitoring environment.
Explore HelioCore↗03 / Coming Soon · Perpetual device licensingDevice Licenses
Taska and Universal Device Licenses for supported monitored devices.
Explore licensing↗A clear commercial model
Simple perpetual licensing.
Each HelioEdgeNEO includes 5 Taska Device Licenses. Add device licenses as your monitored estate grows. HelioCore has no per-device license requirement. No recurring monitoring subscription is required.
Taska Device License
For one supported Taska device.
Universal Device License
For one supported Taska or supported third-party AV device.
HelioCore
No per-device HelioCore license required.
Across your AV estate
Built around the spaces you support.
From a single AV system to connected rooms, buildings and sites, keep operational visibility within your own infrastructure.
Higher education
Monitor classrooms, lecture theatres and teaching spaces from a central AV operations environment.
Corporate
Bring meeting rooms, boardrooms, training spaces and town halls into the support team’s view.
Government
Keep operational data within the organisation’s own infrastructure using local monitoring.
Command & control
Maintain visibility of critical AV infrastructure and the status of supported endpoints.
Multi-building / campus
Aggregate distributed AV systems through HelioEdgeNEO and HelioCore where network connectivity allows.
Validated integrations
Start with the devices in your project.
HelioX supports Taska and a growing ecosystem of validated third-party AV devices. Check model and driver compatibility before specifying a system.
View compatible devices
Model-level compatibility will be published as integrations are validated.
Coming Soon · Pre-launch enquiries
Bring your AV estate into view.
Tell us about your rooms, network and device models.